Google Chrome is one of the browsers most used by users today. But, like any other software, the browser can experience some flaws such as slowing down, crashing, and even stop responding at any time.
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There can be a number of reasons why Google Chrome is experiencing these problems. So, evaluate if there is any kind of failure in your internet connection, if you have closed all the tabs that you are not using, or if there is any malware on your PC.
If Google Chrome is crashing on your Windows 10 PC, check out some possible solutions below!
1. Check your Internet connection
Before assessing problems directly in the browser, check your internet connection. If you have other browsers installed, make sure that you can access the same websites you are trying to access in Chrome from.
In Windows, there is a way to assess whether an internet connection failure has occurred. Open the "Start" menu, click "Settings" and then click "Network and Internet".
Then, in the "Status" tab, check if your PC is properly connected to the internet.
If not, you should contact your ISP and try to resolve the situation.
2. Restart Chrome or force it to close
A good practice to have when using Google Chrome is to always close the tabs that you are not using, as the browser ends up consuming a lot of RAM this way. In some cases, just closing the tabs may not be enough, as this process may not have been properly terminated by the program.
Over time, this can increase your PC's memory usage, causing your browser to crash more often. So, you need to close and restart your browser to try to prevent this problem from occurring.
In extreme cases, if you tried to close Chrome and it is locked, use the command "Ctrl + Alt + Del" to open the Task Manager. Then, right-click on the browser and select "End task" to force it to close.
This will end all running Chrome processes, freeing up more space on your PC's RAM, allowing you to restart your browser again.
3. Check your device for malware
If the browser still crashes, check your device for malware. Use an antivirus to scan or, if you prefer, you can scan with a native Chrome program.
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Click on the "Three dots" icon in the upper right corner and open the "Settings" menu. Then, scroll to the bottom of the tab, click "Advanced" and, in the "Reset and clean" section, select the "Clean your computer" item.
To perform a search for any malware present in the browser, click "Search".
If Google Chrome finds any malicious items, click "Remove" and restart your PC.
4. Restore Chrome settings
If you’ve made any settings that may have affected Chrome, but you don’t remember, it may be an option to restore your browser’s default settings.
To do this, click on the "Three dots" icon in the upper right corner and open the "Settings" menu. Then, scroll to the bottom of the tab, click on “Advanced” and, in the “Reset and clear” section, select the item “Restore settings to original defaults”.
Click "Reset settings" in the pop-up that will appear next.
In this same section, if Chrome has detected an incompatible app that is compromising its operation, a new icon called "Update or remove incompatible apps" will appear.
By clicking on this option, you can view and remove which apps are compromising the performance of your browser.
5. Reinstall Google Chrome
If Chrome still crashes, try uninstalling the browser and installing it again on your device. To do this, open the start menu, search for "Control Panel" and open it. Then click on “Uninstall a program”.
Locate Chrome and right-click on it and select the "Uninstall" item.
That done, download the latest Google Chrome installer and install it again on your PC.
Ready! You can now use one of these solutions to alleviate Google Chrome crashes on your Windows 10 PC.